Privacy Policy

At Cre8ive Origins (“we,” “us,” or “our”), your privacy and trust are central to our mission. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile app, website, courses, and related services (collectively, the “Service”).

By accessing or using Cre8ive Origins, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Service.

1. Information We Collect

We collect information to provide and improve your learning experience, personalize your content, and maintain a safe, reliable platform.

1.1 Information You Provide

• Account Details: Name, email address, and password when you create an account.
• Payment Information: Subscription or purchase details processed securely through Apple, Google, or trusted third-party payment processors. We do not store full credit card details.
• Profile Information: Optional information such as photo, bio, or interests you choose to share.
• Course Interaction: Data on progress, completion, and participation in courses or workshops.
• Creator Content: If you join the Creator Collective, we may collect materials or files you upload for publication.

1.2 Information Collected Automatically

• Usage Data: Interactions, session length, clicks, and pages viewed within the app.
• Device Data: Device type, operating system, browser, IP address, and general location (city-level).
• Cookies & Analytics: We use cookies and analytics tools to understand user behavior and improve usability.

1.3 Information from Third Parties

If you sign in or subscribe through Apple or Google, those platforms may share certain basic account information with us (in compliance with their privacy policies).

2. How We Use Your Information

We use your data to:

• Provide access to courses, content, and digital tools
• Process subscriptions, renewals, and payments
• Deliver personalized learning and content recommendations
• Communicate updates, reminders, or support information
• Improve platform functionality, user experience, and AI tools
• Protect our community from fraud, abuse, or misuse

3. Subscription and Billing Information

If you subscribe to premium features:

• Payment and billing data are handled by Apple App Store or Google Play, depending on your platform.
• We do not directly process or store payment credentials.
• Subscription details (plan type, renewal date, payment confirmation) are securely linked to your account to maintain access to your content.

You can manage or cancel your subscription directly through your app store account.

4. AI Tools and Data Usage

Certain features within Cre8ive Origins use AI-powered tools to enhance creativity, learning, and communication.

• AI tools may process text or inputs you provide to generate creative outputs.
• We do not use your private content to train external AI models.
• Any AI data processing is designed to be temporary, secure, and used only to deliver your requested results.

5. Data Sharing and Disclosure

We never sell your personal data. We share data only when necessary to operate the Service:

• Service Providers: Hosting, analytics, email, or customer support partners under confidentiality agreements.
• App Stores: For subscription management and payments.
• Legal Compliance: If required by law or to protect user safety, intellectual property, or platform integrity.

6. Your Privacy Rights

Depending on your location, you may have rights under data protection laws such as the GDPR (EU/UK) or CCPA (California). These include:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your account or personal data.
• Portability: Receive your data in a commonly used format.
• Opt-out: Decline marketing communications at any time.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined here or as required by law.
If you delete your account, we remove or anonymize your personal data, except for minimal information needed to comply with billing, tax, or security obligations.

8. Data Security

We use industry-standard security measures, including encryption, secure servers, and limited access controls, to protect your information.
However, no digital platform is entirely immune to risk. By using the Service, you acknowledge that you share information at your own discretion.

9. Children’s Privacy

Cre8ive Origins is not directed toward children under 16. We do not knowingly collect data from minors. If you believe a child has provided us information, please contact us immediately at [email protected], and we will delete it.

10. International Data Transfers

Our servers may be located in various countries. By using Cre8ive Origins, you consent to the transfer and processing of your information outside your country, consistent with this Privacy Policy and applicable law.

11. Changes to This Policy

We may update this Privacy Policy to reflect improvements or legal changes. When we do, we’ll update the “Last Updated” date and notify you within the app or via email if significant changes occur.

12. Contact Us

If you have any questions, concerns, or requests regarding your data, contact us at:
📩 [email protected]
🌐 www.cre8iveorigins.com